Contact

How to Order

  • Order: Order online through PayPal. Please confirm ship to address, name and telephone number (required by express shipping) during payment.Should you have any questions, please send email to info@ba4tb.qth.com.
  • Shipment: We have shipped our products through post office registered AIR parcel service and/or DHL,UPS,FedEx. We will declare as the actual value. 
  • Tracking: After shipment, you will be notified of the tracking number. You can track online on Registered Air Parcel TrackingEMS Tracking or DHL,UPS,FedEx.
  • Customs Clearance and Import Duty: The buyer bears the responsibility to clear customs and pay import duty (tax) if it applies, however, we are glad to provide invoice by email per request to facilitate the buyer. For importing assembled units, customs in some countries may need certificates like FCC or CE. At this moment, sorry but most of them which are not available. You are encouraged to check with your local customs before your order if you are not sure.

Service

  • Customer satisfaction we always take of. Should you have any questions or comments, please send email to us.
  • If you need our repair service, contact us by email for return address. If you purchased from your local distributor, please contact local distributor directly.

Contact Us

  • Contact: Venus Information Technology Co., Ltd.                  138-3302,Yinren Yushu Garden,
    Wuxi,China
  •  Email: info@ba4tb.qth.com
  •  Tel: +86-18018345013